How To Get Your Order


Local Delivery
Great for orders you need on a specific date like birthday cakes.
Select "Local Delivery" in cart and choose your 1-hour delivery window. An email reminder will be sent the day before to confirm your delivery. $5 Delivery to our standard delivery area, $10 to our extended delivery area.
Read more about our service area here.

Order Pick Up
Contact-free pick up directly from us in Conception Bay South.
Select "Order Pick up" in cart to choose your 1-hour pick up window. A pick up reminder will be sent via email the day before your scheduled pick up date with pick up details including the address.

Treat Tuesday Free Delivery
We offer free local delivery biweekly to our standard delivery area.
Orders must be placed by 8PM the Sunday before to meet the cut off. Select "Treat Tuesday" in cart to choose from our upcoming free delivery dates. Orders will be delivered between 11AM and 7PM on Treat Tuesdays.

Minimum order of $25 before HST for Treat Tuesday deliveries.
Cakes and cupcakes are not eligible for Treat Tuesday.

We require a minimum 3 days notice for orders.
Closed on Wednesdays. 

FAQs

Q: How do I store fresh dog treats?

A: Our products are made fresh to order and do not contain preservatives or additives to give them an extended shelf life. We are a treat bakery, not a treat manufacturer. Our treats must be stored according to package directions:

Baked Treats & Extras
Perishable product! MUST be refrigerated for up to 5 days OR frozen for up to 2 monthsFreshly baked treats should NOT be stored at room temperature.

TIP: Try storing our baked treats in the freezer taking them down into the fridge as needed. This way you always have fresh healthy treats on hand.
 
Chews & Jerky
Store in a cool, dry place away from moisture for several weeks.

Cakes & Cupcakes
Refrigerate in an airtight container for 3-5 days or slice and freeze leftover portions for up to 2 months.


Q: Can I stop by the bakery to buy treats?

A: Our products are sold online only through our website for pick up and delivery, or customers can shop in-person at our weekly markets in the St. John’s metro area. Find details on our upcoming events on our website’s homepage. We do not have a retail location.

Urban Market carries a selection of our products at 330 Lemarchant Road. Please contact Urban Market directly for their current selection.

 

Q: How much in advance should I order my dog's cake?

A: We always recommend ordering as early as possible. We open up 4 months at a time for ordering on our website where you can place your dog's birthday order in advance. You can also reserve a spot on our cake board by sending us an email/message with your name, phone number and preferred date. We'll get your name on our cake board and touch base a few days before to confirm your order details and payment. We require a minimum of 3 days notice for orders. Busy weekends and dates around holidays book up quickly!

NEW Birthday Club  Sign up for our new Birthday Club and receive an email reminder to book your dog's cake, along with a 10% off coupon for birthday treats!



Q: Can I just buy one cupcake?

A: All of our products are made to order. Due to minimum batch sizes we do not sell individual cupcakes. Urban Market carries a selection of our products including individual cupcakes. Please contact them directly for their current selection.


 
Q: Do you do custom orders? I wanted blue icing on my dog's cake.

A: We do not use food colouring in any of our products. Since opening in 2015 we have strived to offer a healthier and nutritious alternative for our dog cakes. We also do not use typical bakery ingredients such as sugar and sweeteners, butter and regular extracts that can be harmful to our pets. Instead, we have a curated line of cake flavours that can be customized with our cake toppers.

Some of our cakes contain coloured sprinkles in small amounts which help to give the look that food colouring can lend, but can also be easily removed before consuming if you choose.

 
Q: I don't live near by. Can I order treats and have them shipped?

A: Because many of our products are perishable we do not offer shipping options.


Q: Wait, did I see treats with chocolate?

A: No! We use carob, a dog safe alternative to cocoa products, in some of our cakes, cupcakes and treats. Chocolate is toxic and should not be fed to dogs. 

 

Important Allergy Information:
Both our facility and products contain ingredients such as grains, poultry products, peanuts and other common allergens. We cannot guarantee our products are "free of" any specific ingredients due to potential cross-contamination.

If your dog has an ingredient intolerance or specific dietary restrictions please reach out to us through our customer contact form for assistance.